INNOVATE Digital Series

Stories from the Trenches: Smart Communications Customer Panel (NAM/EMEA)
Wednesday, 26 August | 11 a.m. EDT/4 p.m. BST
Register Today!
The Smarter Way to Engage: Accelerating Digital Transformation to Deliver Exceptional Customer Conversations (APAC)
Thursday, 27 August | 11 a.m. AEST
Register Today!
Upcoming Events

Future of Financial Services, Auckland 2020

The Future of Financial Services, Auckland is New Zealand’s premier event for technology and digital innovation in financial services.
Date: August 18, 2020 Time: 9:00 am NZST

INNOVATE Digital Series: Stories from the Trenches Customer Panel (NAM/EMEA)

Hear from a panel of our customers discuss how SmartCOMM and SmartIQ are helping them engage their customers in SMARTER conversations and become more efficient...
Date: August 26, 2020 Time: 11:00 am GMT

INNOVATE Digital Series: Accelerating Digital Transformation to Deliver Exceptional Customer Conversations (APAC)

Marci Maddox, Research Director at IDC, discusses how digital leaders are accelerating growth and productivity by reimagining the employee and customer communication experience.
Date: August 27, 2020 Time: 11:00 am GMT

Reducing Costs While Increasing Engagement via Omni-channel Communications

Adjusting to the new reality is crucial to futureproofing success. But what does this new reality really look like? How can carriers adapt to serve...
Date: August 31, 2020 Time: 2:00 pm EDT

Future of Financial Services, Melbourne 2020

Melbourne’s only dedicated technology and innovation in financial services conference.
Date: September 1, 2020 Time: 9:00 am AEST
On Demand

INNOVATE Digital Series: Customer Conversations Reimagined

Join Smart Communications' CEO, James Brown, and CTO, Simon Tindal, as they discuss the why now is the time to reimagine customer conversations.

INNOVATE Digital Series: Evolving from Communications to SMARTER Conversations

In this presentation you will learn why evolving from customer communications to SMARTER conversations is key to developing customer loyalty.

Webinar: Leveraging Technology to Drive the Next Phase of Customer Engagement

From chatbots to cognitive engagement, this discussion will explore how insurers can overhaul their customer engagement strategy through capitalising on new technologies.

The Drivers Behind Moving To Operational Excellence Across The Insurance Industry

Learn how insurers from the South-East Asian region are baking ‘social-distancing’ into their processes as they accelerate the move to digital.

Digital Acceleration in Insurance: Meeting New Demands at Speed

From leveraging technology and enhancing customer experience, to advancing efficiencies across the business – find out the best strategies for success!

How Banks are Creating Two-way Conversations with Customers

We join Celent and American Banker to walk through the implications caused by the pandemic and how banks can personalize their customer communications.

Webinar: Accelerating Digital Account Opening: How to Prepare for What’s Next

Hear Forrester’s digital banking expert, Alyson Clarke, discuss how banks should accelerate and adapt strategies to prepare for future growth.

Forms Transformation: Fight Friction & Deliver on Digital Faster

Hear from Novarica on how to speed up and simplify the customer experience for quoting, enrollment, claims and service. Hosted by Digital Insurance.

Webinar: Evolving from Customer Communications to SMARTER Conversations

This webinar explores how organisations can deepen customer relationships by building trust in a way that can only be achieved by engaging in two-way conversations.

Webinar: Migrate Your Legacy CCM to a Modern Cloud-based Platform

In this session, Doculabs will walk you through how to plan and execute a successful migration.

Webinar: Pro Tips for Making Customer Conversations SMARTER in 2020

To be successful in 2020, companies must become more digital-focused, while keeping the customer at the center of their digital transformation efforts. They must go...

Webinar: Recharge Your Customer Communications Approach

In this webinar, Marci Maddox, Research Director, Enterprise Content Strategies for IDC, will share key insight on how companies should approach their CCM strategies and...

Webinar: Are Customer Communications Getting SMARTer?

In this webinar, you'll get a better understanding of what consumers want and discover discrepancies between these desires and what businesses are delivering.

Webinar: Timely, Relevant, Meaningful: Building Powerful Customer Communications in Financial Services

We have gathered an expert panel to dive into some solutions and learn how to breakdown data-silos and tackle legacy systems.

Webinar: Embracing the Future of Customer Communications Management Today

Craig Le Clair of Forrester Research explores business challenges best addressed by CCM platforms and offers key insight into the steps enterprises can take today.

Webinar: 2019 CCM Predictions: The Year of the Customer, Cloud, and Conversations

The customer will be king in 2019. But what does this mean for enterprises trying to ensure their customer communications management programs are aligned?

Webinar: Customer Communications in the Era of Automation

Curious to see where you are in your automation journey? Listen to this webinar to find out where you stand within your industry.

Webinar: Customer Conversations: What Consumers Expect, What They’re Currently Receiving and Why it Matters

Learn tips on how enterprises can act on insights from a recent survey to deliver more meaningful customer conversations and the best possible customer experience.

Webinar: Making the Most of Modern CCM: How Companies Can Improve Relationships and Impact ROI

Want to learn how companies are progressing along the CCM maturity curve, and how this is improving their ROI?

Webinar: The Total Economic Impact of Taking Your Customer Communications Solution Into the Cloud

With more customers expecting to be reached on their preferred channel and time, how do you keep up? Tune in to find out!

Still waiting for your server to arrive?

Scale the conversation.

Contact Us