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Smart Communications

Next-Generation CCM Powers the Future of Utilities

By | News, Thought Leadership

Nick Kelly, Account Director at Smart Communications
Digital transformation has changed the way consumers do everything from getting a ride and booking a holiday to paying bills and managing their money. It’s time for utility suppliers to catch up – and the time to act is now. Adopting the best processes and technologies to really drive change will set utility companies up for future success. Smart Communications is ready to help.

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Digital Conversations Made SMARTER During COVID-19

Communications in the Time of COVID-19: Delivering SMARTER Digital Conversations Just Became More Critical

By | News, Thought Leadership

James Brown, CEO of Smart Communications
The COVID-19 pandemic has dramatically impacted nearly every aspect of daily life for everyone around the world. As a result, many enterprises are now faced with a need to accelerate their digital transformation plans in order to deliver the high touch, yet digital, interactions customers need and expect. Discover why delivering SMARTER digital conversations just became more critical and ways you can proactively meet customer expectations during this unprecedented time.

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Remaining Committed to Customer Success and SMARTER Conversations During this Difficult Time

By | News

James Brown, CEO of Smart Communications
Our hearts go out to everyone around the world — in our Smart Communications family and beyond – who is affected directly or indirectly by the coronavirus. Managing through this challenge requires compassion, patience, and good, continuous conversations. With that in mind, here’s an update on how we’re responding as a company.

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INNOVATE Sydney 2019: Digital Transformation Made SMARTer…Together

By | News Events, Thought Leadership

By Leigh Segall, CMO of Smart Communications
September 17, 2019, marked a very special day in Smart Communications history – it was our first INNOVATE event since our acquisition of Intelledox, and we were thrilled to use that stage as an opportunity to officially and publicly welcome them to the SMART family. For those unable to attend, we’ve captured key takeaways and other exciting highlights below.

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